Terms of Service
Last updated: May 5, 2026
Agreement
These Terms of Service are provided by VÆN. By accessing or using VÆN ("the Service"), you agree to these Terms of Service. If you don't agree, don't use the Service. Simple.
The Service
VÆN provides a personal operating system, a dashboard and AI extensions that help you connect and understand different areas of your life. VÆN OS is the core platform. Extensions (The Witness, The Enforcer, The Playmaker, The Compass) are optional modules.
Accounts
- You must be 16 or older to use VÆN. If you are between 16 and 18, you confirm that a parent or guardian has consented to your use of the Service.
- You're responsible for your account security
- One account per person
- Provide accurate information
- Notify us immediately if you suspect unauthorized access
Pricing & Payments
VÆN OS
Three tiers: Free (core dashboard), Pro (14.99/mo or 119/yr), Founders (7.99/mo lifetime, first 50 users). The founders pricing threshold is automatic and irreversible, once 50 spots are claimed, the tier closes permanently.
Extensions
All extensions are included in both Pro and Founders tiers. No per-extension pricing. Founders pricing (7.99/mo) is locked for life. Cancel anytime, no penalty, no questions.
14-Day AI Trial
Every VÆN OS purchase includes 14 days of full AI access. No credit card required for the trial. After 14 days, an active extension subscription is needed for AI features.
Refunds
VÆN OS: Full refund within 14 days of purchase if you haven't used the AI trial. Partial refunds at our discretion after that. This is in accordance with EU consumer protection law (14-day cooling-off period for digital purchases).
Extensions: No refund for the current billing period. Cancel anytime to stop future charges.
Pause option: Instead of canceling, you can pause your extension subscription. Pausing stops billing and freezes your data in place. When you resume, your history and settings are still there. No penalty for pausing or resuming.
AI Personalization
VÆN uses AI to provide personalized insights. You understand that:
- AI outputs are observations and suggestions, not guarantees
- AI can make mistakes, use your own judgment
- VÆN is not a substitute for professional advice (medical, financial, psychological)
- Your data is used for personalization within your account only
- Your data is not used to train AI models
Health and Wellness Disclaimer
VÆN is not a medical device, therapeutic tool, or substitute for professional care. This applies to all extensions, including but not limited to:
- Medical advice, diagnosis, or treatment
- Psychological or psychiatric counseling
- Nutritional or dietary prescriptions
- Physical therapy or rehabilitation guidance
The Witness, The Enforcer, The Playmaker, and The Compass are AI-powered tools that provide observations and reflections based on your input. Their output is informational only. They do not diagnose, treat, cure, or prevent any disease or mental health condition.
If you are experiencing a mental health crisis, contact emergency services or a crisis helpline in your region: Belgium: 1813, Netherlands: 113, United States: 988, United Kingdom: 116 123, or visit findahelpline.com for international resources.
Do not delay seeking professional help based on anything VÆN suggests.
Health Data Processing
VÆN processes health-related data including mood states, energy levels, journal entries about wellbeing, training activity, and behavioral patterns. Under GDPR Article 9, this is considered special category data.
We process this data only with your explicit consent, collected during onboarding and before you access health-related features. You can withdraw this consent at any time through your account or by contacting privacy@vaen.cc. Withdrawing consent disables health-tracking features but preserves your account.
Your Data
- You own your data. Always.
- You can export all your data at any time via the app or by emailing privacy@vaen.cc
- You can request deletion of all your data at any time. Account deletion includes a 30-day grace period, after which all data is permanently removed.
- See our Privacy Policy for full details
Acceptable Use
You agree not to:
- Reverse engineer, decompile, or attempt to extract source code
- Use the Service for any illegal purpose
- Attempt to access other users' data
- Interfere with the Service's operation
- Resell or redistribute the Service
- Use automated tools to scrape or access the Service
Availability & Changes
- We aim for high availability but don't guarantee 100% uptime
- We may update features and functionality over time
- Significant changes will be communicated via email
- We may discontinue the Service with 90 days notice and full data export
Limitation of Liability
To the maximum extent permitted by law, VÆN is not liable for indirect, incidental, special, or consequential damages. Our total liability is limited to the amount you paid us in the 12 months before the claim. This doesn't affect your statutory rights under EU consumer law.
Intellectual Property
VÆN, the VÆN logo, NothinGiven., and all related marks are our property. Your data is your property. Content generated by AI based on your data is yours to use.
Governing Law
These terms are governed by the laws of Belgium and the European Union. Disputes will be resolved in the courts of Belgium. EU consumers retain the right to bring claims in their local courts.
EU Online Dispute Resolution: https://ec.europa.eu/consumers/odr/
Termination
- You may cancel your account at any time via the app settings or by emailing legal@vaen.cc.
- We may suspend or terminate your account if you violate these terms, with prior notice unless the violation is severe.
- Upon termination, you retain the right to export your data for 90 days. After that, your data will be permanently deleted unless retention is required by law.
- Sections on liability, intellectual property, governing law, and indemnification survive termination.
Indemnification
You agree to indemnify VÆN against claims, damages, and expenses (including legal fees) arising from your violation of these terms, misuse of the Service, or infringement of third-party rights. This does not apply to claims arising from VÆN's own negligence or willful misconduct.
Force Majeure
VÆN is not liable for delays or failures resulting from circumstances beyond our reasonable control, including natural disasters, wars, pandemics, government actions, cyberattacks, utility failures, or third-party service outages.
Social Media & Third-Party Platforms
VÆN maintains official accounts on third-party platforms including X (Twitter), Instagram, TikTok, and YouTube. These platforms have their own terms and privacy policies which are independent of ours.
- Content posted on our social media channels is for informational and brand purposes only and does not constitute professional advice.
- We may use automated tools to schedule and publish content to these platforms.
- Interacting with VÆN on social media does not create a contractual relationship with us.
- We are not responsible for content, opinions, or actions of third parties on these platforms.
Dispute Resolution
Before initiating legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation for at least 30 days. Written notice must be sent to legal@vaen.cc. If unresolved, disputes will be submitted to the competent courts of Belgium. EU consumers retain the right to use the EU Online Dispute Resolution platform or bring claims in their local courts.
EU Online Dispute Resolution: https://ec.europa.eu/consumers/odr/
Severability
If any provision of these terms is found invalid or unenforceable by a court of competent jurisdiction, the remaining provisions continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid.
Entire Agreement
These Terms of Service, together with the Privacy Policy and any additional terms for specific features, constitute the entire agreement between you and VÆN. They supersede any prior agreements or understandings.
Changes to These Terms
We may update these terms. Significant changes will be notified via email at least 30 days before taking effect. Continued use after changes constitutes acceptance.
Contact
Questions about these terms: legal@vaen.cc