Privacy Policy
Last updated: July 12, 2026
The short version
vaen.cc is a brand page with a waitlist. If you join, we store your email address. If you write to us, we store your message. With your consent we run privacy-friendly analytics. That is the whole story: no accounts, no health data, no advertising profiles, no selling of data.
Data controller
VAEN BV, Koolmijnlaan 405 bus 1, 3550 Heusden-Zolder, Belgium (KBO 0803.252.842), trading as VÆN ("we", "our", "us"), is the data controller for personal data processed through this website. For any privacy question or request, contact privacy@vaen.cc.
What we collect, and why
Waitlist
Your email address, signup date, language preference and, if you used someone's invite link, an anonymous referral code. Legal basis: consent (Art. 6(1)(a) GDPR). We use it to tell you when the app opens and when a drop lands. Nothing else. Withdraw anytime via the unsubscribe link in every email or at vaen.cc/unsubscribe.
Contact form
Your name, email address and message, so we can reply. Legal basis: legitimate interest in answering you (Art. 6(1)(f) GDPR).
Analytics and error monitoring
In your browser, only after you consent via the cookie banner: anonymous, cookieless page and performance analytics (Plausible, Vercel Analytics and Speed Insights) and client-side error reports (Sentry). No cross-site tracking, no advertising profiles. Legal basis: consent. Separately, we log server-side technical errors (Sentry) to keep the site working, on the basis of legitimate interest; these carry no marketing data.
Where your data lives
We use a small set of processors to run this site: Notion (waitlist storage), Resend (email delivery), Vercel (hosting), Upstash (abuse and rate limiting, no personal profiles), Plausible (analytics, EU), Vercel Analytics + Speed Insights (cookieless analytics) and Sentry (error monitoring). Where a processor operates outside the EEA, transfers rest on the European Commission's Standard Contractual Clauses.
How long we keep it
Waitlist data: until you unsubscribe or ask us to erase it. Contact messages: as long as needed to handle your question. Consent choices: 12 months, then we ask again.
Your rights
Under the GDPR you can request access, rectification, erasure, restriction, portability, and you can object to processing or withdraw consent at any time. Email privacy@vaen.cc and we handle it within 30 days. You can also complain to the Belgian Data Protection Authority (gegevensbeschermingsautoriteit.be).
Cookies
Covered separately in our Cookie Policy.
Changes
When the app or the shop launches, this policy will be replaced by one that covers those products, and we will say so here. Material changes are announced to the waitlist.